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Marco Cavinato
Head of ICT Operations - Central Government @ TIM Enterprise

Information

Location
Rome, Italy
Experience
4 years

Proficencies

Network Engineering DevOps Solution Engineering MPLS Service Management

About me

I am a Senior Network Engineer with a Master’s Degree in Communications Engineering and 4 years of certified professional experience in Italy's main Service Provider.

I lead a department that provides critical Network, IT and Communications services at a nation-wide scale for strategic customers.

  • Resume
  • Certifications

Experience

TIM logo
Head of ICT Operations - Central Government
Full time
March 2024 - Present

Management and coordination of IT and Network Operations (~80 people) for all Enterprise Customers belonging to Central Government cluster (Defense, Public Safety, Transportation, Finance), managing multiple NOCs and SOCs for mission-critical services.


Customer-facing role - often reporting to customer top management - for Incident and Change Management and Service Engineering and Evolution.

TIM logo
Team Coordinator of Service Management
Full time
June 2023 - February 2024

Coordination of Service Management (~25 people) for all Enterprise Customers in Central Italy.


Customer-facing role for SLA management, performance reporting, RFC drafting for planned activities and Incident Reporting.

TIM logo
Team Leader of Network Operations
Full time
March 2022 - May 2023

Coordination of a team of Network Engineers (~20 people) providing second-level technical support for Enterprise customers in Central Italy.


Customer-facing role for Incident Management, escalation point for critical issues.

TIM logo
Cloud Networking Engineer
Full time
December 2020 - February 2022

Cloud and Network Engineering, Assurance, Change Management and Security assessment as a third-level Engineer for Enterprise customers in Central Italy.


Strong focus on label-switched networks (MPLS) and Service Provider technologies.

Education

Sapienza, University of Rome logo
Master's Degree in Communications Engineering
110/110 cum laude
Rome
December 2020

Thesis Work @Cisco Systems: A Virtual Network Function implementation and performance assessment leveraging Segment Routing and the Vector Packet Processing framework

Sapienza, University of Rome logo
Bachelor's Degree in Communications Engineering
Rome
October 2017

Thesis Work: Resource allocation in Network Function Virtualization environments

Certifications

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Professional

Cisco Certified Network Professional Enterprise (CCNP Enterprise)
June, 27th 2025

Proficiency in advanced Network Engineering and Enterprise networking solutions

Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
June, 27th 2025

Knowledge of advanced routing technologies and services including Layer 3, VPN services, infrastructure security, infrastructure services, and infrastructure automation.

Cisco Certified Specialist - Enterprise Core
May, 09th 2025

Knowledge of core Enterprise network technologies including dual stack (IPv4 and IPv6) architecture, virtualization, infrastructure, network assurance, security and automation.

Oracle Cloud Infrastructure Developer Professional
September, 22nd 2023

Software Engineering for cloud-native services

Oracle eCertificate 305285472OCID2023CP

Oracle Cloud Infrastructure DevOps Professional
August, 25th 2023

DevOps and Cloud Engineering

Oracle eCertificate 100203657OCIDOP2023OPN

Associate

Cisco Certified Network Associate (CCNA)
June, 9th 2023 (renewed in 2025)

Network Engineering with Cisco technologies

Huawei Certified IT Associate Datacom (HCIA)
August, 3rd 2021 (renewed in 2024)

Network Engineering with Huawei technologies

Huawei Certificate number 010103901417809662211409

Oracle Cloud Data Management Foundations Associate
August, 29th 2023

Data Engineering and database technologies

Oracle eCertificate 100203657OCDMF2023

Oracle Cloud Infrastructure Foundations Associate
July, 30th 2023

General cloud-related technologies and practices

Oracle eCertificate 100203657OCIF2023CA