Information
Proficencies
About me
I am a Senior Network Engineer with a Master’s Degree in Communications Engineering and 4 years of certified professional experience in Italy's main Service Provider.
I lead a department that provides critical Network, IT and Communications services at a nation-wide scale for strategic customers.
- Resume
- Certifications
Experience
Management and coordination of IT and Network Operations (~80 people) for all Enterprise Customers belonging to Central Government cluster (Defense, Public Safety, Transportation, Finance), managing multiple NOCs and SOCs for mission-critical services.
Customer-facing role - often reporting to customer top management - for Incident and Change Management and Service Engineering and Evolution.
Coordination of Service Management (~25 people) for all Enterprise Customers in Central Italy.
Customer-facing role for SLA management, performance reporting, RFC drafting for planned activities and Incident Reporting.
Coordination of a team of Network Engineers (~20 people) providing second-level technical support for Enterprise customers in Central Italy.
Customer-facing role for Incident Management, escalation point for critical issues.
Cloud and Network Engineering, Assurance, Change Management and Security assessment as a third-level Engineer for Enterprise customers in Central Italy.
Strong focus on label-switched networks (MPLS) and Service Provider technologies.
Education
Thesis Work @Cisco Systems: A Virtual Network Function implementation and performance assessment leveraging Segment Routing and the Vector Packet Processing framework
Thesis Work: Resource allocation in Network Function Virtualization environments
